P1FCU Fraud Center
Visit our Fraud Center with more information about how to protect yourself from fraud.
If you are actively on the phone with someone you think is scamming you, hang up and call us back at (208) 746-8900.
In today’s digital era, it's increasingly common for scammers to employ sophisticated methods to obtain personal information, convincing many through messages filled with personal details. It makes perfect sense — the more someone knows about you, such as where you bank or live, or even names of family members, the more likely you are to trust their requests.
But how do these strangers gather such intimate details about your life? They deploy a variety of tactics aiming to access your financial accounts and personal information.
Data breaches from any company you've ever made a payment to can expose information about where you bank. There are countless places in the payment pipeline that a data breach could occur. Several businesses use a third party to process your payments, so data breaches could occur there. Furthermore, it could be the business accepting the payment itself that encounters the breach as well.
Don't let this information scare you off from shopping online, but realize that it's very possible for your information to get out there easily, and it could be anywhere along the line.
Social engineering is a broad term, but it is, in short, when fraudsters try to manipulate as much information out of you as possible by posing as a trusted entity, using emotional triggers or incentives to obtain your personal information.
Sometimes scammers will specifically target you to access your information with social engineering attacks, sending links with fake login pages to access your login credentials, or to install malware on your devices. Or, they will cast a wide net through phishing attacks to reach as many people as possible and see who bites. This will confirm who the information does and doesn't apply to.
One form of social engineering that has been reduced in recent years relates to scammers spoofing your phone number to call your financial institution and use their automated system to obtain your most recent transactions. Some financial institutions only require your phone number to verify you to give out this information. Rest assured, this is not possible at P1FCU. Furthermore, this has been cut down on in recent years due to scams like these. That said, just because a scammer has information like your last few transactions it does not mean they are legitimate. Press them for more information, or call the institution back at a trusted phone number if you're unsure.
How diligent are you about sharing your personal information online? Have you thought about how it can be used to manipulate you in a scam? Will a fraudster who knows where you work, your kids' or grandkids' names, or where you live catch you off guard?
If a fraudster has narrowed in on you, they will look at your social media to find more information about you. Have you shared a review about your financial institution on a local review site? Be cautious, check your privacy settings, and think before you share personal information.
The latest phishing scams have been texting people about their accounts at P1FCU, but frequently these scammers don't actually know whether you have an account at P1FCU or not. They target a list of phone numbers they know are based out of areas with a high concentration of P1FCU members, and hope for the best.
With these scams, the important thing to keep in mind is that we will not call you if you reply to a text message from us. If you receive a suspicious call, hang up and call us back at (208) 746-8900.
These are all reasons to remain vigilant when you receive a piece of communication that claims to be from us, or another business you use, or even another loved one in your life. Take a moment to regroup. Fraudsters prey on your emotions to urge you to act without thinking. Your first instinct that someone is scamming you is usually right, and if you think someone is scamming you, we will not take offense if it is actually us on the phone and you hang up! Protecting your money is our first priority.Visit our Fraud Center with more information about how to protect yourself from fraud.